Privacy Policy
Effective Date: February 15, 2026
North State Trucking LLC ("North State Trucking," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following types of information:
- Name, phone number, email address, and contact details
- Driver and dispatch information necessary for load coordination
- Account login credentials and portal activity
- Communications, documents, and haul ticket information submitted through our systems
- Device and usage information necessary to operate our services
How We Use Information
We use collected information to:
- Coordinate dispatch and load assignments
- Provide job updates and delivery notifications
- Communicate scheduling changes and operational updates
- Process payments and account-related notifications
- Maintain operational, safety, and compliance records
- Improve efficiency and service quality
SMS Communications
With your consent, we may send SMS text messages for operational purposes, including:
- Dispatch updates and load assignments
- Schedule changes and delivery confirmations
- Portal reminders and document requests
- Payment and account notifications
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of contracting.
We do not sell, rent, or share phone numbers with third parties for marketing purposes.
How We Share Information
We do not sell personal information. We may share information only:
- With service providers that help operate our business systems
- To comply with legal obligations or regulatory requirements
- To protect safety, prevent fraud, or enforce agreements
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
Data Retention
We retain information only as long as necessary for operational, legal, safety, and compliance purposes.
Your Choices & Rights
You may:
- Opt out of SMS communications at any time
- Request updates or corrections to your information
- Request deletion of personal information where legally permitted
- Contact us with privacy-related questions
Third-Party Services
We may use trusted third-party providers to support messaging, payment processing, and operational systems. These providers are contractually obligated to safeguard your information.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
North State Trucking LLC
6491 New Bern Hwy
Maysville, NC 28555